aopejnov的部落格

While impermanent the exceedingly caller Which Wich? sandwich lumber room in downtown Dallas, founder
Jeff Sinelli was relaying a tale to me in the region of trying to return thing to a supplier. It was
the vendor's policy not to allow returns. This forced Jeff to bid mortal and arrange
reimbursement. This picture made me wonder: How various policies do other QSRs have
in place that inconveniences the guests?

Prior to script this article, I visited a impressively broad QSR cuff for breakfast. Signs were
posted on all register, "Sauce Policy" and "Salad Dressing Policy." The mark titles
interested me so I decided to read on.

The Sauce Policy undeniably explicit how many an dipping sauces you accepted based on the
number of pieces of cowardly nuggets/tenders/fingers you purchased, patch any additional
sauces can be purchased for 11 cents each-11 cents?! In rejoinder to these signs, I
thought of a new programme of my own-the "Discount Policy." This canon would have the
customer's best interests in awareness. If a guest didn't poorness any sauces, they could ask for an
11-cent deduction. Every juncture a eating house would forget to embrace an point at the drive-through,
the customer would get an 11-cent payment. This seems celebration to me. So, I asked the
manager what he rumination almost it and he didn't conjecture it was impressively comical.

The "Salad Dressing Policy" was related. Guests are allowed one salad dressing package for each
salad purchased. Additional packets can be purchased for 27 cents each-27 cents?! I
wonder if they likewise have a "Ketchup Policy" once order white potato or a "Straw Policy" for
drinks? Maybe the consumer's argumentation should be to not drop by places beside these policies.

While I for certain have nada against devising a rational profit, the statement screams loud and
clear how this pernickety eating house feels in the region of its guests. Every spinster bargain hunter who visits
this eating house sees these policies even if they don't dictation a salad or chicken
nuggets/tenders/fingers. When I stepped up to order, I without doubt didn't deprivation to even think
about asking for a unusual subject matter on my command. There could have been a "Special Order
Policy." Heck, if I asked the teller to smile, she may well have to order of payment the "Smile Policy."

Now is the example to manifestation finished your policies. Do you have any that be similar to the ones
previously mentioned? If so, mark them and initiate to body type material possession such as special
requests into your rating. I really sense these requests equilibrium out in the semipermanent.
Don't believe me? Look at it one day for an hr or so. Count how umpteen additional requests
you have versus directions that "hold" items. Chances are the restaurant, not the guest, is
getting the enhanced end of the treaty. So, mislay the nit-picky policies. They are outdated, very
guest un-friendly, and direct a bad communication to your patrons.
That's my argumentation and I'm protruding to it.